Energy suppliers are now sounding the alarm when the brakes are applied to electricity prices, Online SpotlightEnergy suppliers now sounding the alarm when the brakes are applied to electricity prices
If you book a holiday, you will never be protected from short-term price rises. There is now a new excuse for organisers to use this to take a few euros out of customers’ pockets. This is the way to protect yourself.
Trips are usually booked well in advance. On the eve of a holiday, however, prices are always adjusted – this is not always legal, however, and customers may have the opportunity to dispute this.
The Consumer Advice Centre in Lower Saxony is currently receiving an increasing number of letters of complaint from consumers about this issue. Shortly before the festival, the organisers suddenly asked for an energy surcharge. However, they were not allowed to offer any prices.
Is the subsequent energy price surcharge legal?
There is a difference between an individual tour and a package tour in the case of a subsequent surcharge. If you have booked an individual tour, the previously agreed price usually remains the same. Short-term price changes are only valid if they are covered by the General Terms and Conditions (GTC). If this is not included, you will not have to pay extra.
The situation is different for group tours: the organiser can still adjust the price up to 20 days before the start of the tour. However, the total price can only be increased by a maximum of eight per cent. Otherwise you may have to cancel your trip immediately.
If the total price already includes an item or a flat rate for energy, the organiser may not charge extra – as increases in the price of gas and electricity are not considered force majeure.